Own and improve the company website and lead digital marketing strategy and campaigns across paid media, SEO, affiliates, email, and other channels to drive acquisition, engagement, retention, and conversions. Use analytics to optimize performance against business KPIs, manage agency relationships and budgets, support product launches and digital assets, and collaborate with internal teams to ensure regulatory compliance.
The Head of Performance Marketing will own the creation and execution of the multi-channel paid acquisition strategy to drive revenue growth. They will also manage digital marketing agencies, oversee media budgets, and analyze customer lifecycle metrics to optimize campaign performance.
The IT Manager will lead the internal IT support function, acting as a hands-on player-coach to resolve technical issues and manage service delivery. They are responsible for overseeing information security, regulatory compliance, asset management, and the integration of innovative AI-driven solutions.
Manage inbound and outbound calls to assist customers with account arrears and negotiate affordable repayment plans. Maintain accurate records of customer interactions while ensuring compliance with regulatory standards and internal KPIs.
