The Associate Advocate assists the Senior Advocate in the strategic direction of the department and provides technical legal support. Responsibilities include drafting legal arguments, reviewing case files, and preparing clients for Compensation and Pension examinations.
The representative will interact with customers via phone and email to address inquiries, resolve complaints, and provide information on services. They are responsible for accurately entering customer data and maintaining detailed records of all interactions.
The agent serves as the primary contact for potential clients to complete consultations and applications for Social Security disability benefits. Responsibilities include handling high-volume inbound and outbound calls while following a strict script to verify eligibility.
