The Travel Manager will develop and deliver training materials while coaching agents on complex itineraries and industry standards. They will also maintain operational fluency by handling complex bookings and providing direct support to the team during client escalations.
Manage end-to-end VIP travel itineraries including air, hotel, rail, and car bookings while ensuring strict adherence to client policies. Proactively anticipate traveler needs and preferences to provide personalized, high-touch service for demanding corporate accounts.
