You will lead end-to-end customer onboarding projects for financial institutions, translating business goals into technical implementation plans for AI-powered communication platforms. Additionally, you will act as a strategic advisor, facilitating alignment across customer teams and mentoring less experienced staff.
The Customer Success Manager will serve as a strategic advisor for a portfolio of high-impact financial institution accounts, driving retention, growth, and product adoption. They will manage complex onboarding projects and advocate for customer needs internally to influence product development and service delivery.
Manage a portfolio of high-impact financial institution customers to drive retention, growth, and product adoption. Serve as a strategic advisor while coordinating onboarding, training, and internal advocacy for customer needs.
Design, develop, and maintain backend systems for a payments team while collaborating with cross-functional partners. Ensure high standards for scalability, security, and performance while contributing to SDLC process improvements.
The Solutions Engineer will provide technical expertise for pre-sales activities, including product demonstrations and solution designs for credit union customers. They will also collaborate with internal teams and partners to ensure successful project delivery and integration of the SaaS platform.
Drive growth by generating new business and expanding existing enterprise accounts within the U.S. East Coast region. Manage executive-level relationships and secure large contracts with credit unions and community banks.
The Senior Product Manager will own the strategy and execution for Eltropy’s integrations platform, focusing on enabling seamless connections for partners and financial institutions. This role is critical for scaling the developer platform and integration capabilities with various financial and digital systems.
The Senior Backend Engineer will be responsible for designing, developing, and maintaining backend systems and APIs to support application functionality while collaborating with cross-functional teams. Key duties include writing clean, scalable code, performing code reviews, optimizing system performance, and troubleshooting production issues.
The Engineering Manager will lead a team of backend and frontend engineers, staying hands-on by writing and reviewing production code, guiding architecture decisions, and coaching the team to deliver excellence in building the integration layer connecting modern cloud APIs with legacy banking platforms. Key duties involve championing the customer experience, ensuring system reliability and performance, and leveraging AI tools to augment the Software Development Life Cycle (SDLC).
