The Customer Success Manager will manage a portfolio of 50 mid-size financial institution customers to ensure maximum product value and satisfaction. They are responsible for driving retention, identifying expansion opportunities, and acting as the primary point of contact for customer needs.
Manage a portfolio of high-impact financial institution customers to drive retention, growth, and product adoption. Serve as a strategic advisor while coordinating onboarding, training, and internal advocacy for customer needs.
The Enterprise Account Executive will drive growth by generating new business and expanding existing accounts within the U.S. West Coast financial sector. They are responsible for managing executive-level relationships, building a robust sales pipeline, and meeting or exceeding established sales quotas.
Lead, mentor, and grow a team of SRE/DevOps engineers while overseeing incident management and reliability practices. Partner with engineering leadership to align infrastructure investments with business goals and drive process improvements.
The Business Development Representative will prospect and qualify new leads within the credit union and community bank sectors to build a robust sales pipeline. They will collaborate closely with Account Executives and Marketing teams to execute outreach strategies and manage prospect engagement through the CRM.
You will architect, design, and deliver scalable data engineering solutions while mentoring junior engineers and driving best practices. The role involves managing ETL/ELT pipelines, optimizing data warehouse performance, and enabling self-service analytics for business stakeholders.
Design, develop, and maintain backend systems for a payments team while collaborating with cross-functional partners. Ensure high standards for scalability, security, and performance while contributing to SDLC process improvements.
The Solutions Engineer will provide technical expertise for pre-sales activities, including product demonstrations and solution designs for credit union customers. They will also collaborate with internal teams and partners to ensure successful project delivery and integration of the SaaS platform.
Own the end-to-end delivery of BI dashboards and the underlying AWS data pipelines. Build and maintain batch and streaming ETL processes while ensuring data quality and resolving analytics discrepancies.
Manage the GRC program by overseeing third-party audits, performing risk assessments, and maintaining security policies. Support business teams with customer security questionnaires and vendor assurance to ensure a strong security posture.
Manage a portfolio of approximately 20 high-impact financial institution accounts to drive retention, growth, and overall satisfaction. Serve as a strategic advisor to executive stakeholders while coordinating onboarding and product adoption for AI-powered communications.
Drive growth by generating new business and expanding existing enterprise accounts within the U.S. East Coast region. Manage executive-level relationships and secure large contracts with credit unions and community banks.
The Senior Product Manager will own the strategy and execution for Eltropy’s integrations platform, focusing on enabling seamless connections for partners and financial institutions. This role is critical for scaling the developer platform and integration capabilities with various financial and digital systems.
The Senior Backend Engineer will be responsible for designing, developing, and maintaining backend systems and APIs to support application functionality while collaborating with cross-functional teams. Key duties include writing clean, scalable code, performing code reviews, optimizing system performance, and troubleshooting production issues.
The Senior Frontend Engineer will be responsible for developing and maintaining scalable, high-performance user interfaces for a communication platform using React JS, TypeScript, and related technologies. This role involves collaborating with cross-functional teams, optimizing performance, reviewing code, mentoring peers, and staying updated on frontend trends.
The Engineering Manager will lead a team of backend and frontend engineers, staying hands-on by writing and reviewing production code, guiding architecture decisions, and coaching the team to deliver excellence in building the integration layer connecting modern cloud APIs with legacy banking platforms. Key duties involve championing the customer experience, ensuring system reliability and performance, and leveraging AI tools to augment the Software Development Life Cycle (SDLC).
The Lead VoIP Engineer will be responsible for designing and building high-performance modules within the Voice platform, focusing on the core telephony stack including signaling, media processing, and NAT traversal. Key tasks involve implementing core voice capabilities using specific technologies, optimizing SIP call routing, and managing configurations for scalability.
