Manage existing customer relationships to ensure long-term success, adoption, and expansion of the Endear platform. This includes performing onboardings, monitoring account health, and collaborating with product and marketing teams for feedback.
Lead full-cycle recruiting searches for startup clients across technical, product, GTM, and operations roles. Partner with founders and hiring managers to define role requirements, manage pipelines, and close candidates.
Guide new retail customers through their first 120 days to ensure early success and platform adoption. Collaborate with sales and product teams to expand pilot programs and refine onboarding resources.
