Handle customer inquiries regarding orders, deliveries, and returns via a ticket management system. Manage payment issues through PayPal, Klarna, and Shopify Payments, and maintain customer reviews on platforms like TrustPilot.
Edubini GmbH
6 Remote Job Openings at Edubini GmbH
Support the People team by managing the applicant pipeline, coordinating interviews, and publishing job advertisements. Handle HR administrative tasks including employee data maintenance in Personio and onboarding preparation.
Manage the end-to-end product development process from initial idea to launch, including tracking projects and coordinating with external designers. Handle daily communication with suppliers in Asia and Europe and create technical designs and print-ready files.
Operatively manage the entire customer support department, including handling complex tickets and building SOPs. Drive support efficiency through automation and data-driven KPI steering.
Develop the visual brand language and create designs for the online shop, Amazon, and marketing channels. Focus on creating high-conversion product images, landing pages, and intuitive user flows.
Build and scale the influencer marketing channel from scratch as a primary growth driver for a D2C e-commerce scale-up. This includes scouting creators in the DACH region, negotiating performance deals, and managing campaigns based on hard KPIs.
