The Customer Solutions Specialist is responsible for managing inbound and outbound communications to resolve customer inquiries, process orders, and provide product information. They must maintain high accuracy in documentation and support the sales team while meeting established performance KPIs.
The Sourcing Analyst supports procurement and supply chain objectives by identifying and managing supplier opportunities to drive cost savings and operational efficiency. Responsibilities include conducting market research, analyzing procurement data, managing purchase orders, and collaborating with cross-functional teams to ensure supplier compliance.
