The role involves enhancing and maintaining the Financial Crime framework within the second line of defence, focusing on AML, CTF, and sanctions. Key duties include providing oversight to first-line teams, developing policies, and producing compliance reporting for senior stakeholders.
Domestic & General
8 Remote Job Openings at Domestic & General
Lead the end-to-end planning and execution of data-driven multi-channel marketing campaigns to drive new business sales. Manage technical data feeds, conduct QA, and optimize campaign performance to enhance customer engagement.
Lead the First Line Controls function across the EU to ensure sales, service, and complaints align with regulatory requirements. Develop scalable control frameworks, manage internal risk and audit actions, and oversee supplier contracts.
Customer Sales Advisor - Sky Outbound
Domestic & General
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Full Time
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22 days ago
Domestic & General
The role involves making outbound calls to customers to sell insurance cover protection for household electrical items. The advisor is responsible for explaining product benefits and ensuring the best customer outcomes in line with regulatory requirements.
Customer Sales Advisor - Retentions (Remote & Hybrid)
Domestic & General
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Full Time
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a month ago
Domestic & General
The role involves handling a high volume of customer calls to help them rediscover the value of staying with the company. Advisors work towards retention targets while ensuring all interactions meet FCA regulatory standards.
Customer Sales Advisor - Retentions (Remote & Hybrid)
Domestic & General
·
Full Time
·
a month ago
Domestic & General
The role involves handling a high volume of customer calls to prevent churn by offering personalized solutions and rediscovering value. Advisors must meet retention targets while ensuring all interactions adhere to FCA regulatory standards.
Customer Sales Advisor - Registrations
Domestic & General
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Full Time
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a month ago
Domestic & General
Assist customers in registering manufacturer warranties for purchased appliances. Engage in positive conversations to explore and recommend protection plans to enhance the customer experience.
You will work in a virtual contact centre to sell insurance protection plans for household electrical items to customers. The role involves addressing customer inquiries and ensuring positive outcomes while maintaining high standards of service.
