Lead complaints strategy, governance, regulatory engagement, and complaint-handling operations across the Growth Markets portfolio, ensuring fair and timely customer outcomes. Use complaint data and root-cause analysis to address systemic issues, influence senior stakeholders, and improve products, processes, and customer journeys.
The role involves identifying sales opportunities and providing value-added protection solutions to customers. You will be responsible for maintaining high standards of compliance while ensuring an exemplary customer experience.
Identify sales opportunities and provide tailored protection solutions to customers while maintaining high service standards. Manage various digital tools efficiently and ensure all sales activities comply with company processes and quality standards.
The Customer Sales Advisor will be responsible for conducting outbound sales calls to prospective customers. They will focus on meeting sales targets and providing excellent service to potential clients.
