Domestic & General

Handle inbound calls to assist customers with registering new Beko appliances while building rapport and understanding their needs. Guide customers through the registration process and recommend suitable products in line with regulatory requirements.

Conduct outbound sales calls to help customers protect household electrical items through insurance cover options. Provide detailed features and benefits of protection plans while ensuring the best customer outcomes in line with FCA requirements.

The advisor will conduct outbound sales calls to help customers protect household electrical items through insurance cover options. They are responsible for explaining product benefits and ensuring the best customer outcomes in line with FCA requirements.

Identify opportunities and propose high-value protection solutions to customers while ensuring an exemplary customer experience. Manage sales tools efficiently and maintain strict adherence to quality and compliance standards.