Convr

The Director of Customer Strategy serves as the strategic lead for key accounts, bridging the gap between platform capabilities and measurable business value. They are responsible for building the Customer Strategy playbook and leading billable advisory engagements to drive account growth and expansion.

Lead the design and implementation of scalable features for a core SaaS platform while embedding with strategic customers to solve complex technical problems. Act as a product scout to translate customer needs into universal platform features and maintain high-quality, type-safe code.

Provide technical consulting and software development to help customers implement and optimize the Convr platform. Collaborate with cross-functional teams to develop program specifications, fix applications, and architect high-volume data solutions.