The Merchant Support Specialist handles technical support, account maintenance, and merchant integrations for an online payment services provider. They are also responsible for troubleshooting issues, documenting requests, and performing soft selling of company products to increase merchant revenue.
The Linux Systems Engineer will maintain and improve infrastructure stability, security, and scalability through automation and effective incident response. They will collaborate with cross-functional teams to design technical solutions, manage deployments, and optimize system performance.
The Application Security Engineer will perform security assessments, penetration testing, and threat modelling to secure internally developed applications. They will also collaborate with development and architecture teams to integrate security controls into the CI/CD pipeline and remediate identified vulnerabilities.
The Sales Development Representative will qualify inbound leads via phone, email, and chat while conducting discovery calls to uncover merchant pain points. They are responsible for managing lead data in the CRM and transitioning qualified opportunities to Account Executives with detailed briefings.