Castlery

The specialist will manage end-to-end container movements, inbound costs, and outbound shipping operations while resolving delivery and return issues. They will also analyze logistics data to improve operational efficiency and support continuous improvement initiatives.

Coordinate daily inbound, outbound, and return deliveries while collaborating with warehouses and delivery partners to resolve issues. Provide operational support and customer communication using tools like NetSuite and Gladly to ensure smooth UK logistics operations.

Manage the end-to-end returns and replacement process, including carrier coordination and customer communications. Analyze logistics and delivery data to identify trends and improve operational efficiency and cost performance.