Senior Logistics Operations Specialist

We’re rethinking homes for how people really live, and we’re looking for a Senior Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time. Operations at Castlery makes it all work—streamlining processes and elevating every customer touchpoint.

This is a fully remote role based in Malaysia, supporting our AU logistics operations.

What You'll Be Doing

• Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
• Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
• Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
• Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.

What You'll Need to Succeed

• Experience working with external vendors, with exposure to vendor coordination and performance management.
• Demonstrated experience in process improvement initiatives within operations or warehouse environments.
• Hands-on experience in inventory control and stock reconciliation, with strong attention to accuracy and detail.
• Strong systems and data capability, including proficiency in WMS, TMS, and ERP systems.
• Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.

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