Cars & Bids

Own and execute the organic social media strategy across multiple platforms to drive auction participation and marketplace growth. This includes planning the content calendar, producing original video and static creative, and engaging with the automotive community.

Lead the customer support organization by developing KPIs, SLAs, and operational systems to scale the support function. Oversee day-to-day operations and collaborate with product and operations teams to enhance the customer experience.

Manage the full data lifecycle including ingestion, warehousing in Snowflake, and reverse ETL into operational tools. Ensure the health of feature pipelines and batch inference while maintaining cost discipline and data quality.