The specialist will develop and maintain virtual learning content while facilitating training for remote clinical operations teams. They will also partner with operations leaders to identify training gaps and reinforce performance standards through coaching and simulations.
The Patient Engagement Specialist will manage patient scheduling, coordinate appointments, and facilitate communication between patients and healthcare providers. They will also assist patients with Health Risk Assessments and document all interactions within the company's telehealth platform.
The Patient Support Specialist acts as the primary point of contact for patients, coordinating care team handoffs and managing patient intake. They are responsible for maintaining accurate documentation, troubleshooting technical issues, and ensuring a smooth, high-quality virtual care experience.
The Medical Assistant will manage patient appointment scheduling and coordinate care through remote patient monitoring and therapeutic monitoring activities. They are also responsible for maintaining accurate patient records and facilitating effective communication between patients and healthcare providers.
The specialist manages end-to-end provider credentialing, licensing, and payer enrollment processes across a nationwide virtual care model. They ensure compliance with regulatory standards and maintain accurate provider records across multiple systems.
The LPN/LVN will manage chronic care plans, conduct patient assessments, and perform remote monitoring under the supervision of an RN. They are responsible for accurate documentation in the EHR and maintaining clear, compassionate communication with patients and healthcare providers.
Responsible for accurate and compliant coding of telehealth encounters, focusing on Medicare Annual Wellness Visits and HEDIS gap-closure services. The role involves auditing charts for documentation deficiencies and providing feedback to clinical staff to ensure regulatory compliance.
Providers will conduct Annual Wellness Visits and E/M virtual visits via phone or video to manage chronic conditions and close care gaps. They are responsible for performing new patient evaluations and maintaining accurate medical records in the EHR system.
Manage medically complex patients through virtual care, care navigation, and Annual Wellness Visit chart preparation. Coordinate care plans across multiple programs while closing care gaps and ensuring CMS compliance.
Act as the first point of contact for patients in a virtual clinic, coordinating the handoff between patients and the care team. Manage patient intake, verify identities, and ensure smooth clinical flow through outbound and inbound call management.
Manage medically complex patients through virtual care, developing and monitoring individualized care plans across various programs. Prepare Annual Wellness Visit charts and coordinate care to close clinical gaps and ensure CMS compliance.
Manage medically complex patients through care planning, monitoring, and navigation across various virtual care programs. Prepare Annual Wellness Visit charts and coordinate with providers to close care gaps and ensure CMS compliance.
