The Virtual Care Enrollment Coordinator manages the initial enrollment process for new patients in the remote patient monitoring program, including device setup and configuration. They also provide ongoing support, troubleshoot technical issues, and ensure accurate documentation within the EHR system.
The Implementation Manager is responsible for supporting the adoption and optimization of practice management tools and operational workflows within the athenaOne platform. This role acts as a liaison between operational teams, vendors, and stakeholders to ensure successful project execution and system efficiency.
The specialist is responsible for ensuring accurate insurance data entry, resolving claim denials, and managing billing-related inventories. They also handle patient communications regarding balances and coordinate between the practice and vendors to optimize revenue cycle metrics.
