The Therapy Access Specialist provides operational support by verifying insurance benefits, securing prior authorizations, and managing patient referrals. They are responsible for documenting all interactions in the CRM system while ensuring compliance with HIPAA and regulatory guidelines.
The Therapy Access Specialist serves as the primary point of contact for new patients, guiding them through the sales, insurance verification, and reimbursement processes. They are responsible for coordinating with physicians to secure medical documentation and maintaining accurate records in the CRM system.
The manager will design and facilitate clinical and commercial training programs while leading onboarding and coaching for the sales team. They will also drive technology adoption by developing educational initiatives for healthcare providers and key opinion leaders.
