Lead and develop a team of claims associates to maximize performance and ensure adherence to corporate reserving practices. Provide technical coaching and strategic direction on claims handling while delivering exceptional customer service.
Evaluate and set rates for long-haul trucking policies to ensure profitable business volume while adhering to underwriting guidelines. Maintain professional relationships with brokers and clients to enhance risk selection and customer satisfaction.
The Underwriting Assistant provides administrative support to the Long-Haul Trucking underwriting team, ensuring policies are issued accurately and within service standards. Key duties include communicating with brokers, verifying insurance certificates, and managing team reports and inboxes.
The coordinator supports Technical Risk Services leadership by managing assessment requests, tracking timelines, and coordinating with underwriting teams. They are responsible for database entry, scheduling meetings, and managing inspection-related files.
The role involves underwriting and pricing new business applications, endorsements, and renewals for small commercial packages. It also requires managing broker relationships and ensuring policies are issued according to service standards.
