The Manager of Deskside Services leads a distributed team to deliver high-quality end-user computing and on-site support across multiple customer environments. This role manages vendor relationships, oversees technical support operations, and ensures service level objectives are met through effective performance management.
The Service Desk Manager leads a distributed team to ensure high-quality end-user computing support across multiple customer environments. This role manages day-to-day operations, vendor relationships, and serves as a key escalation point for complex technical issues.
