The consultant will lead complex supply chain projects, including software implementation, optimization, and robotics integration. They are responsible for defining project requirements, mentoring junior staff, and providing data-driven recommendations to clients.
The Managed Services IT Lead will own L3/L4 support for Manhattan ActiveWarehouse environments, performing root cause analysis and driving permanent technical fixes. They will also lead and mentor a support team, manage ticket queues, and serve as the primary point of contact for client escalations.
The Managed Services IT Lead will own L2/L3/L4-level technical support for Infios environments, resolving complex issues related to data models, integrations, and customizations. They will also lead and mentor consultants while managing client-facing support tickets and SLAs.
Drive the execution of Manhattan Active Warehouse Management (MAWM) implementations by managing project plans, milestones, and cross-functional teams. Coordinate between client stakeholders and technical teams to ensure successful design, testing, deployment, and stabilization.
