Branch Metrics

Own the end-to-end self-serve funnel from signup to paid conversion to drive predictable revenue growth. Manage paid and organic acquisition channels while running a high-velocity experimentation program to optimize user activation.

Manage the full customer lifecycle for a portfolio of global strategic accounts, acting as a trusted advisor to C-level stakeholders. Orchestrate cross-functional teams to drive product adoption, ensure retention, and identify expansion opportunities through AI-powered programs.

The role involves building and operating the central delivery platform while being embedded within engineering teams to mentor them on infrastructure and reliability. A primary focus is leading the strategic adoption of AI tooling for runbook generation, alerting, and incident response.