Bond Brand Loyalty

Lead complex loyalty and customer engagement strategy engagements while serving as a senior advisor to C-suite clients. Identify growth opportunities and design financially viable loyalty programs that balance customer impact with commercial goals.

The Instructional Experience Designer will collaborate with project teams to design impactful instructional experiences, applying design thinking and ID methodologies to formats like eLearning and microlearning. Responsibilities include translating strategic direction into learning objectives, developing content using various tools, and supporting user research and quality checks.