You will design, configure, and deliver Creatio-based CRM and process automation solutions while collaborating with business analysts and solution architects. Additionally, you will support system integrations, troubleshoot issues, and participate in the full Agile delivery lifecycle.
Lead client discovery and design end-to-end data migrations into the Creatio platform. Build and maintain synchronization processes between databases, applications, and CRM systems while ensuring data quality and integrity.
You will collaborate with internal teams and clients to gather requirements, map business processes, and deliver optimized CRM solutions. Additionally, you will support system configuration, client training, and identify opportunities for future value-added work.
You will own client relationships and define AI project requirements, converting complex business problems into measurable outcomes. You are responsible for managing scope, running weekly release cadences, and ensuring the delivery pod remains focused on high-value work.
Design and implement end-to-end data architectures, including data lakes and warehouses, to support analytics and AI initiatives. Provide technical leadership and mentorship while ensuring data governance, security, and performance across cloud platforms.
You will shape technical engagements during the sales cycle and govern architecture across multiple client pods to ensure scalability and profitability. Additionally, you will lead technical craft through mentorship, design reviews, and the development of reusable reference architectures.
The Manager, Delivery Assurance is responsible for overseeing the health of the engagement portfolio, managing delivery escalations, and leading recovery efforts for at-risk projects. They will also implement automated reporting processes and ensure delivery excellence through standardized gate reviews and coaching.
