The Director will define and optimize the end-to-end patient experience across screening and survivorship service lines by mapping journeys and identifying friction points. They will lead cross-functional efforts to integrate clinical, operational, and digital touchpoints to ensure a seamless and high-quality patient experience.
The Virtual Clinic Operations Manager will oversee day-to-day clinical operations, building scalable workflows and infrastructure to support patient and provider volume. They will partner with clinical leadership to monitor operational metrics and ensure compliance with regulatory and quality standards.
