The Production Technology Coordinator will serve as the primary point of contact for operational and technical support, including troubleshooting, onboarding, and system maintenance. They are also responsible for managing production data, creating training materials, and ensuring compliance with security standards.
You will onboard and activate mortgage brokerages while building durable relationships to drive HELOC product adoption and funded volume. Additionally, you will train partners on technology and guidelines while serving as their primary advocate throughout the loan lifecycle.
The role involves designing and maintaining automated marketing workflows using AI tools and tech stack integrations to scale content production. You will also manage day-to-day campaign operations, asset management, and performance reporting to ensure quality and efficiency.
Associates will participate in a 90-day training program to learn mortgage fundamentals, loan structure, and workflow management. They will gain hands-on experience with loan origination platforms and provide support within the Operations and Sales teams.
The Lock Desk Analyst is responsible for auditing pricing systems, verifying lock requests, and managing loan parameter changes. They also assist with investor guidelines, trade data execution, and resolving operational issues related to rate locks.
Manage a pipeline of prospects across home purchase, refinance, and home equity needs while guiding them through the lending process. Collaborate with loan officers and underwriters to ensure a seamless client experience and drive customer conversion.
The specialist will own the end-to-end integration ecosystem, designing and building scalable solutions across Workday and connected systems. They will partner with cross-functional teams to ensure data integrity, system reliability, and alignment with business processes.
