Manage a portfolio of 60 SMB accounts to drive retention, product adoption, and expansion through a scaled, AI-driven model. Facilitate the full renewal process and act as a customer advocate to ensure measurable ROI and long-term partnership success.
United States$70000 - $90000 per year2-5 yrs expOthers
The Implementation Manager leads technical onboarding and deployment for new customers, managing multiple projects from kickoff to go-live. They act as the primary technical point of contact, coordinating with internal teams and customers to ensure successful integrations and issue resolution.
