Provide technical support and one-call solutions for hardware, software, and cellular connectivity issues via phone, email, and chat. Diagnose connectivity problems, perform remote diagnostics, and escalate complex cases to the engineering team while maintaining detailed documentation.
The Equipment Quotation Specialist is responsible for generating project quotes and providing pre-and-post sales technical support to customers in the water treatment industry. They will lead the quote facilitation process, analyze design requirements, and collaborate with internal teams to ensure accurate and cost-effective project deliverables.
