United States$19.84 - $24.8 per hour0-2 yrs expOthers
The Virtual Member Service Representative assists members with financial transactions and provides exceptional service in a professional, engaging manner. They are responsible for tracking interactions in Salesforce, reconciling daily totals, and ensuring compliance with regulatory standards.
United States$22.15 - $31.38 per hour0-2 yrs expOthers
The Member Solutions Advocate is responsible for managing delinquent accounts to minimize financial risk through collection, counseling, and recovery efforts. They must maintain accurate documentation, process loan workouts, and ensure compliance with all credit union policies and regulations.