The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
The role involves making outbound calls to the US market to generate interest and qualify leads. The executive is responsible for scheduling appointments and demos for the sales team while maintaining CRM records.
Handle inbound and outbound calls to guide cancer patients through OPD consultation and treatment processes. Convert patient inquiries into successful bookings while maintaining high empathy and quality interactions.
