Alorica

Service à la clientèle bilingue Soutien technique Travail à domicile / Remote French Bilingual Customer Service - Tech Support

Alorica · Full Time · 3 days ago

Alorica

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Handle customer inquiries via phone, email, and chat to resolve technical issues and concerns. Maintain accurate customer records and identify opportunities to recommend enhanced services to improve the customer experience.

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Solution Development Architect

Alorica · Full Time · 4 days ago

Alorica

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Provide technical pre-sales solutioning support to help close new business and enhance existing client technical capabilities. Design creative recommendations and lead technical presentations for C-level clients to improve contact center customer experiences.

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Remote Healthcare Customer Service Representative - Bilingual

Alorica · Full Time · 18 days ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide healthcare customers through challenges and provide clear, effective solutions to their concerns. Maintain accurate customer records and identify opportunities to introduce enhanced services to add value.

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Solution Development Architect

Alorica · Full Time · 18 days ago

Alorica

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Provide technical pre-sales solutioning support to help close new business and enhance existing client technical capabilities. Design creative recommendations and deliver technical presentations to C-level clients to improve contact center customer experiences.

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Network Engineer II

Alorica · Full Time · 18 days ago

Alorica

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain scalable and highly available network architectures to support business objectives. Provide senior-level technical support, monitor system performance, and manage network security tools and policies.

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Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Alorica · Full Time · 20 days ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Address customer concerns and provide support to resolve issues for various clients. Aim to create great customer experiences through professional interactions.

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Remote Healthcare Customer Service Representative

Alorica · Full Time · 22 days ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide healthcare customers through challenges and provide clear, effective solutions to their inquiries. Maintain accurate customer records and identify opportunities to introduce enhanced services that add value to the customer experience.

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Remote Customer Solutions Representative

Alorica · Full Time · 24 days ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Others

Act as the first point of contact for telecom customers to resolve technical issues and service inquiries. Responsibilities include troubleshooting mobile devices, managing billing questions, and identifying sales opportunities to enhance customer accounts.

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Bilingual Remote Healthcare Customer Service Representative

Alorica · Full Time · a month ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide healthcare customers through challenges and provide effective solutions while maintaining accurate records. Identify opportunities to introduce enhanced services to improve the overall customer experience.

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Remote Healthcare Advocate-Hawaii Only

Alorica · Full Time · 2 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

Guide customers through challenges and provide effective solutions while maintaining accurate customer records. Identify opportunities to introduce new services to enhance the overall customer experience.

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Customer Service Support with Dutch or German

Alorica · Full Time · 3 months ago

Alorica

🌎 Poland ⭐ 0-2 yrs exp 💼 Support

The representative will assist customers with inquiries regarding orders, products, and policies via phone, email, and chat. They are also responsible for managing orders, handling complaints, and maintaining accurate procedure documentation.

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Customer Service Representative - Work-At-Home

Alorica · Full Time · 3 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide customers through product or service challenges while actively listening to provide effective solutions. Maintain accurate customer records and identify opportunities to introduce enhanced services.

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Customer Service Support with Spanish

Alorica · Full Time · 4 months ago

Alorica

🌎 Poland ⭐ 0-2 yrs exp 💼 Support

The role involves assisting customers via phone, email, and chat with inquiries regarding orders, product information, and company policies, while providing complete and accurate resolutions to problems and handling complaints. Responsibilities also include performing order management functions like tracking orders, returns, and credits, and escalating issues in a structured manner to management.

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Remote Healthcare Customer Service Representative Bilingual Spanish

Alorica · Full Time · 5 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide customers through questions and concerns while using the product or service. Record detailed call information and maintain accurate customer records.

customer-service customer-experience

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Customer Experience Agent (Bilingual-Spanish) Work-At-Home

Alorica · Full Time · 6 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Guide customers through questions and concerns while using the product or service. Record detailed information and maintain customer records to ensure accuracy.

customer-service customer-experience organization

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Financial Services Agent Work-At-Home

Alorica · Full Time · 6 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Finance

Guide customers through questions and concerns while using the product or service. Maintain accurate customer records and identify opportunities for enhanced services.

customer-service customer-experience organization

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Sales Executive - Travel & Hospitality

Alorica · Full Time · 6 months ago

Alorica

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

The Sales Executive will identify and pursue new BPO opportunities while managing a disciplined sales pipeline. They will engage with executive stakeholders to present solutions and negotiate deals.

customer-service customer-experience crm onboarding negotiation

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Customer Experience Agent Work-At-Home

Alorica · Full Time · 6 months ago

Alorica

🌎 United States ⭐ 0-2 yrs exp 💼 Support

The Customer Experience Agent will guide customers through their questions and concerns while using the product or service. They will actively listen to understand issues and provide effective solutions while maintaining accurate customer records.

customer-service customer-experience organization

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