Own product launches, messaging, sales enablement, and customer marketing across four products, including launch briefs, case studies, competitive battlecards, and customer references. Gather customer and product insights, create persuasive proof and content, and partner with Product, Sales, Customer Success, and Marketing to improve win rates and product adoption.
The Director of FP&A will lead financial planning, forecasting, and decision support while acting as a core business partner to the CFO. Responsibilities include owning the company budget, refining SaaS KPIs, and preparing executive and Board materials to drive strategic growth.
Provide expert technical support to customers via tickets, chat, and phone while troubleshooting software issues and ensuring a seamless user experience. Collaborate with development and product teams to report bugs, assist in software configuration, and create support documentation.
Build and scale the accounting practice management platform, focusing on project tracking, billing, and invoicing systems. Collaborate with domain experts to translate complex accounting requirements into reliable software and seamless APIs.
