Own product launches, messaging, sales enablement, and customer marketing across four products, including launch briefs, case studies, competitive battlecards, and customer references. Gather customer and product insights, create persuasive proof and content, and partner with Product, Sales, Customer Success, and Marketing to improve win rates and product adoption.
You will own the demand generation engine, managing campaigns across webinars, email, paid media, and social channels to drive pipeline growth. You will also collaborate with product and sales teams to create compelling content and report on campaign performance and ROI.
The Director of FP&A will lead financial planning, forecasting, and decision support while acting as a core business partner to the CFO. Responsibilities include owning the company budget, refining SaaS KPIs, and preparing executive and Board materials to drive strategic growth.
Provide expert technical support to customers via tickets, chat, and phone while troubleshooting software issues and ensuring a seamless user experience. Collaborate with development and product teams to report bugs, assist in software configuration, and create support documentation.
You will own the implementation roadmap to streamline customer onboarding and reduce manual engineering dependencies. Additionally, you will manage platform infrastructure and internal productivity tooling to support the company's rapid scaling.
Oversee the end-to-end customer lifecycle, including onboarding, quarterly business reviews, and executive check-ins to ensure satisfaction and retention. Collaborate with internal teams to drive expansion opportunities and refine renewal playbooks based on data-driven insights.
The Customer Success Manager will oversee the end-to-end lifecycle of enterprise accounts, including onboarding, renewals, and strategic business reviews. They will collaborate with internal teams to drive platform adoption, mitigate churn risk, and identify expansion opportunities.
Build and scale the accounting practice management platform, focusing on project tracking, billing, and invoicing systems. Collaborate with domain experts to translate complex accounting requirements into reliable software and seamless APIs.
Own the strategy, roadmap, and P&L for Aiwyn's flagship Payments product. Manage banking partnerships and collaborate cross-functionally to drive revenue and product adoption.
The role involves creating and maintaining complex federal and state test returns to ensure software compliance with IRS regulations. The analyst will design test scenarios and collaborate with developers to improve AI-driven tax preparation tools.
