The Client Service Manager manages client relationships and service experiences for low to moderate volume accounts while building enduring partnerships. They also provide strategic guidance, lead implementation processes, and advocate for customer needs to internal teams.
The role involves auditing, entering, and billing invoices for the immigration team to ensure accuracy and policy compliance. It also requires collaborating with internal departments to optimize billing processes and maintain client-specific audit requirements.
Coordinate corporate immigration matters for transferees and their families by facilitating communication between applicants, companies, and immigration partners. Manage case timelines, ensure regulatory compliance, and maintain accurate records in immigration management platforms.
