Accela

Renewal Account Manager (Contractor)

Accela · Full Time · 6 days ago

Accela

🌎 United States 💵 $25 - $30 per hour ⭐ 2-5 yrs exp 💼 Sales

Manage customer renewals by coordinating with Sales, Customer Success, Finance, and Legal to ensure predictable recurring revenue. Responsibilities include leading contract negotiations, maintaining accurate data in Salesforce CPQ, and leveraging AI tools for communication.

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Customer Success Operations Lead

Accela · Full Time · 13 days ago

Accela

🌎 United States 💵 $90000 - $110K per year ⭐ 2-5 yrs exp 💼 Sales

Serve as the primary administrator for Gainsight and Staircase AI to optimize customer health scoring and operational efficiency. Design and manage scalable digital customer success programs and AI-powered workflows to drive retention and adoption.

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Site Reliability Engineer 2

Accela · Full Time · 21 days ago

Accela

🌎 United States 💵 $125K - $145K per year ⭐ 5-10 yrs exp 💼 Software Development

Operate and improve the Civic Platform to ensure high availability, security, and scalability across SaaS offerings. Develop automation and observability tools while participating in incident response and root cause analysis.

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Account Executive

Accela · Full Time · 21 days ago

Accela

🌎 United States 💵 $70000 - $85000 per year ⭐ 2-5 yrs exp 💼 Sales

Manage the full sales cycle from prospecting to closing for mid-size jurisdictions and utilities. Focus on growing revenue through new business acquisition and cross-selling solutions to existing customers.

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Principal Customer Reliability Engineer

Accela · Full Time · 21 days ago

Accela

🌎 United States 💵 $160K - $190K per year ⭐ 10+ yrs exp 💼 Software Development

Serve as the primary technical liaison between the cloud platform and customers to ensure reliable and secure production outcomes. Lead SaaS migrations, troubleshoot complex technical challenges, and drive continuous improvements in platform observability and resilience.

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Platform Infrastructure Principal Architect

Accela · Full Time · 22 days ago

Accela

🌎 United States 💵 $175K - $185K per year ⭐ 10+ yrs exp 💼 Software Development

The Principal Architect serves as the technical authority for the cloud platform, defining the foundational technology strategy and architecture patterns for SaaS offerings. They lead modernization initiatives and ensure the platform is scalable, secure, and compliant across multi-tenant environments.

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Data Conversion Consultant

Accela · Full Time · a month ago

Accela

🌎 United States 💵 $110K - $120K per year ⭐ 2-5 yrs exp 💼 Data Entry

Manage the end-to-end data migration lifecycle, including analysis, mapping, transformation, and loading of legacy data into the Accela Civic Platform. Collaborate with clients and technical teams to ensure data integrity and successful go-live cutover activities.

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Account Executive

Accela · Full Time · a month ago

Accela

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Account Executive is responsible for managing client relationships and driving revenue growth. They will focus on acquiring new accounts and maintaining existing partnerships.

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Lead Site Reliability Engineer

Accela · Full Time · a month ago

Accela

🌎 United States 💵 $160K - $185K per year ⭐ 10+ yrs exp 💼 Software Development

Lead the reliability, scalability, and operational excellence of the Civic Platform by driving platform modernization and cloud-native evolution. Define operational standards through SLOs and SLAs while leading observability and incident response efforts.

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Head of Sales, APAC

Accela · Full Time · 2 months ago

Accela

🌎 United States ⭐ 10+ yrs exp 💼 Sales

The Head of Sales will lead new business development across Australia and New Zealand, focusing on net new logo acquisition within government agencies. This involves building a validated pipeline and leading complex enterprise sales processes from origination to close.

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Operations Support Analyst (Contractor)

Accela · Full Time · 2 months ago

Accela

🌎 United States 💵 $20 - $25 per hour ⭐ 0-2 yrs exp 💼 Support

Monitor and resolve email delivery failures and blocked addresses using SendGrid and Salesforce. Track recurring patterns in delivery failures and maintain logs for reporting and trend analysis.

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Lead Software Engineer

Accela · Full Time · 4 months ago

Accela

🌎 Ireland 💵 €95000 - €105K per year ⭐ 5-10 yrs exp 💼 Software Development

The Lead Software Engineer will provide technical leadership for the payment system architecture, focusing on scalability, security, and PCI DSS compliance, while designing and implementing complex payment gateway integrations. This role also involves mentoring engineers on domain-driven design and reactive programming patterns and driving architectural decisions through technical documentation and reviews.

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