Design and implement a standardized CI/CD framework to support hybrid AWS and on-premises environments with automated quality gates. Manage progressive delivery strategies, database schema versioning, and observability standards to ensure reliable software deployment.
You will lead the development of AI-powered topic analytics solutions using machine learning, NLP, and large language models. Additionally, you will design scalable pipelines to process large volumes of customer experience data and develop experimentation frameworks to optimize model performance.
The Text Analytics Engineer will design, build, and maintain scalable data pipelines for processing and analyzing large-scale conversational and unstructured text data. They will collaborate with global teams to develop workflows that support analytics, prompt training, and downstream AI applications.
You will be responsible for creating and executing automated tests for Microsoft Dynamics 365 CRM while collaborating with the Scrum team to deliver high-quality solutions. This role involves logging defects, reviewing user stories for testability, and utilizing AI-assisted tools to improve delivery and automation practices.
Develop machine learning, NLP, and Generative AI solutions focused on conversational analytics and large language models. Design and optimize prompts while building scalable data pipelines for processing conversational and unstructured text data.
The Technical Program Leader will oversee large-scale AI and engineering initiatives, ensuring alignment with business metrics and strategic goals. They will act as a bridge between technical teams and executive leadership to drive product delivery and operational efficiency.
The Customer Service Representative acts as the primary liaison between the company and customers, managing the end-to-end order process from entry to delivery. They are responsible for resolving complex inquiries, handling complaints, and collaborating with internal teams to improve service processes.
Lead the design, development, and support of advanced contact center solutions using NICE CXone and related technologies. Collaborate with cross-functional teams to enhance customer engagement through IVR flows, omnichannel integration, and automation.
Architect and build scalable, secure, and resilient backend systems while leading design and implementation efforts for core cloud-native components. Provide technical leadership and mentorship to engineering teams while driving improvements in platform scalability and reliability.
Design, develop, and maintain scalable full-stack applications using Java and modern front-end frameworks. Collaborate with cross-functional teams to build APIs, microservices, and cloud-native architectures while ensuring high-quality software delivery.
The engineer will support lab and production testing, deployment, and optimization of 4G/5G core network technologies. They will also provide technical consultation on network architecture, scalability, and performance while collaborating with global engineering teams.
The role involves maintaining, enhancing, and modernizing enterprise applications primarily built with VB.NET and Windows Forms. You will also contribute to technical decisions, support integration services, and collaborate within a Scrum team to deliver high-quality software solutions.
Design and develop next-generation Building Management and Energy Management systems for high-density AI data centers. Integrate these systems with DCIM, SCADA, and real-time monitoring platforms while ensuring adherence to industry protocols.
Design and deliver scalable data platforms, pipelines, and lakehouse solutions while translating architecture into production-ready implementations. Lead requirements gathering and manage end-to-end delivery to enable data science and reporting teams.
