Own performance-driven marketing operations and revenue growth, including oversight and optimization of more than 100 Google Business Profiles. Lead cross-functional teams and build scalable processes, reporting systems, and workflows across Local SEO, content, design, and demand generation.
Launch, manage, and optimize paid campaigns across Meta, Google, and other platforms, monitoring metrics such as CPL, CPA, and ROAS. Test creatives, copy, and targeting; manage and scale budgets; collaborate on campaign strategy; and ensure accurate tracking and analytics.
Consult with customers to assess HVAC needs, design and present system options, and prepare accurate proposals. Coordinate with operations and installation teams, manage projects through completion, maintain CRM and sales pipeline records, and support customer satisfaction.
Lead and coach an HVAC sales team, monitor key performance indicators, and improve revenue, closing rates, profitability, and sales workflows. Resolve operational bottlenecks and escalations while driving accountability and consistent team performance.
Coordinate marketing initiatives across organic, paid, and brand channels, managing campaigns from planning through execution and reporting. Align cross-functional teams, track performance and budgets, maintain KPI dashboards, and improve workflows and accountability.
Schedule and dispatch technicians based on service priorities, location, and availability, while monitoring job progress and optimizing routes. Coordinate service requests and urgent jobs, communicate with technicians and internal teams, follow up on service quality, and maintain accurate operational records.
Lead and coach an HVAC sales team, manage performance against revenue and conversion KPIs, and optimize lead distribution and sales workflows. Resolve operational bottlenecks and escalations while improving team accountability, conversion rates, and sales outcomes.
Lead and coach an HVAC sales team, manage performance against revenue, closing ratio, profitability, and ADL metrics, and optimize lead distribution and sales workflows. Resolve operational bottlenecks, support improved conversion and ticket size, handle client and contractor escalations, and maintain accountability through regular check-ins and performance reviews.
Plan and manage marketing and Local SEO projects from kickoff through completion, coordinating specialists and stakeholders while overseeing timelines, deliverables, and workflows. Monitor campaign performance and quality, manage local listings and related initiatives, maintain project documentation and reporting, and improve team efficiency.
Coordinate marketing initiatives across organic, paid, and brand channels, managing campaigns from planning through execution and reporting. Align cross-functional teams, track performance and budgets, maintain KPI dashboards, and improve workflows and accountability.
Follow up with customers after technician visits or estimates through calls, SMS, and email, addressing objections and explaining service options to secure a clear decision. Coordinate with field teams on offers and pricing, track activity in the CRM, and meet weekly and monthly sales targets.
Follow up with customers after technician visits or estimates through calls, SMS, and email, addressing objections and explaining service options to secure a clear decision. Coordinate with field teams on offers and pricing, track lead activity in the CRM, and meet weekly and monthly conversion targets.
Plan and manage marketing and Local SEO projects from kickoff through completion, coordinating specialists and stakeholders while overseeing timelines, deliverables, and workflows. Monitor campaign KPIs and quality, manage local listings and content initiatives, maintain documentation and reporting, and improve team processes.
Launch, manage, and optimize paid campaigns across Meta, Google, and other platforms, monitoring metrics such as CPL, CPA, and ROAS. Test creatives, copy, and targeting; manage and scale budgets; collaborate on campaign strategy; and ensure accurate tracking and analytics.
Manage full-cycle recruitment for U.S.-based sales, marketing, operations, customer-facing, and leadership roles, from sourcing and screening through interviews and offer follow-up. Partner with hiring managers, maintain candidate pipelines, track recruitment metrics, and improve hiring conversion rates.
Manage day-to-day execution of rebate projects from lead handoff through installation, quality assurance, and final submission, coordinating installers, schedules, documentation, and portal workflows. Track project progress and performance, resolve escalations, maintain accurate reporting, and communicate updates across customers, contractors, vendors, and internal teams.
Follow up with customers who declined appliance repairs, coordinate with technicians, and present offers to convert prospects into sales. Maintain accurate CRM records, meet conversion targets, provide professional customer service, and recommend process improvements.
