A Better Solution In Home Care Redondo Beach·Full Time·20 days ago
United States$57383 - $65783 per year0-2 yrs expSupport
The Chat Support Clerk will manage online inquiries, provide information about home care services, and schedule appointments for clients. They are also responsible for documenting interactions, maintaining HIPAA compliance, and collaborating with the team to improve service quality.
A Better Solution In Home Care Redondo Beach·Full Time·a month ago
United States$56389 - $62454 per year0-2 yrs expSupport
The representative will manage real-time live chat inquiries from website visitors, providing accurate information about home care services. They are also responsible for documenting interactions in the CRM and routing inquiries to the appropriate internal departments.