Deliver fast, accurate, and empathetic support to workplace customers, resolving issues in real time. Work cross-functionally with teams to ensure effective resolution of customer issues.
Remote Support Specialist Jobs (4,748)
Search = support
The Energy Market Analyst will provide technical support to customers and track support cases from start to finish. They will also collaborate with developers to resolve issues and provide training to clients.
Provide Tier 2 support for wireless connectivity and performance issues, and troubleshoot Cisco 9800 Wireless LAN Controllers. Work collaboratively with global teams to resolve client connection issues and document solutions.
Support Representatives serve as the first point of contact for prospective patients needing assistance with appointments. They handle inbound and outbound calls, schedule consultations, and provide guidance to ensure a positive experience.
You will provide advanced post-sales support for the Unified Assurance and Analytics (UAA) and Blue Planet product suite. This includes diagnosing and resolving complex issues, developing automation solutions, and collaborating with Engineering and Product teams.
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As a 2nd Level ITSM Support Engineer, you will support customers in the ESM environment and act as the first contact for technical support. You will troubleshoot issues, communicate with customers, document solutions, and collaborate with internal teams.
As a Claims Support Specialist, you will advocate for clients during the claims process, ensuring efficient management and resolution of claims. You will collaborate with various stakeholders to optimize outcomes and maintain clear communication throughout the claims lifecycle.
The Site Support Solutions Manager will oversee the daily operations of the SSS team, ensuring high performance and exceptional customer experience. They will collaborate with sponsor teams and Care Access leadership to set priorities and translate them into actionable goals for the team.
The VMware Support Engineer will troubleshoot customer issues remotely and work as part of a global team to resolve these issues. The role includes driving customer satisfaction by tracking issues from start to closure and providing root cause analysis when requested.
The Technical Support Engineer will take ownership of customer issues, providing troubleshooting and issue resolution or escalation. They will also serve as a point of contact for customer escalations and document bugs impacting customers.
Remote Customer Support Reps 15 APPLICANTS
Jobs for Humanity
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Full Time
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29 Weeks Ago
Jobs for Humanity
As a Remote Customer Support Rep, you will manage and optimize the company’s accounts receivable processes, ensuring timely and accurate invoicing, collections, and reconciliation. You will also foster positive relationships with clients and internal teams.
The VMware Support Engineer will troubleshoot customer issues remotely and provide exceptional customer service. They will work as part of a global team to resolve issues in a 24x7 support model and drive customer satisfaction.
As a Business Support Officer, you will manage diverse roles within the financial sector, ensuring smooth daily operations and providing excellent customer service. You will also contribute to improving internal business processes and customer communication.
Remote Bilingual Customer Support (Turkish/English) - Music Streaming 37 APPLICANTS
ModSquad
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Full Time
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30 Weeks Ago
ModSquad
As a Customer Service Representative, you will be the first point of contact for customers, helping them navigate the music streaming platform and troubleshoot technical issues. You will respond to customer inquiries via inbound messages in both Turkish and English.
Remote Bilingual Customer Support (Thai/English) - Music Streaming
ModSquad
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Full Time
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30 Weeks Ago
ModSquad
You will be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. Your goal is to ensure customers have the best possible listening experience.
Remote Bilingual Customer Support (Italian/English) - Music Streaming
ModSquad
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Full Time
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30 Weeks Ago
ModSquad
You will be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. Your goal is to ensure customers have the best possible listening experience.
Remote Customer Support Representative 12 APPLICANTS
Jobs for Humanity
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Full Time
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30 Weeks Ago
Jobs for Humanity
Provide exceptional support to clients, manage collections and overdue payments, and oversee account receivables. Serve as the Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.
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You will build cloud-based, event-driven software systems and work with the data scientist team to build machine learning pipelines. You will contribute to software across the development lifecycle and identify improvements in internal processes.
The IT Operations Specialist will support internal users with their day-to-day technology needs and help establish processes and workflows to enhance the employee experience. This role involves maintaining quality services and driving change within the business.
Lead and develop a team of Technical Support Engineers to resolve complex technical inquiries. Manage escalations and drive continuous improvement to ensure customer success and operational excellence.
Lead the design, implementation, and delivery of AI and technical fluency programs. Define and drive the AI enablement strategy for Customer Support to improve agent productivity and customer experience.
The consultant will ensure the availability of tools and the quality of data. Responsibilities include user support, ticket management, flow analysis, delivery tracking, documentation, and continuous improvement.
Franchise Support Manager (100%Remote – Chicago Area Preferred)
WIN Home Inspection
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Full Time
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31 Weeks Ago
WIN Home Inspection
Serve as a trusted point of contact for franchise owners, building strong relationships and coordinating support. Contribute to projects such as training programs, marketing reviews, and process improvements.
Franchise Support Specialist (Remote – Chicago Area Preferred)
WIN Home Inspection
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Full Time
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31 Weeks Ago
WIN Home Inspection
The Franchise Support Specialist will be the main point of contact for franchise owners, building trust and rapport while coordinating requests with internal teams. They will also contribute to projects aimed at strengthening the franchise system through training programs and process improvements.
As an Associate Technical Support Engineer, you will help customers resolve issues related to Confluent deployments and build strong relationships to ensure exemplary support. You will also communicate with engineering teams to provide product feedback and contribute to documentation and knowledge base articles.
Remote Customer Support Representative 246 APPLICANTS
Jobs for Humanity
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Full Time
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31 Weeks Ago
Jobs for Humanity
As a Remote Accounts Receivable Rep, you will manage and optimize the company’s accounts receivable processes, ensuring timely invoicing and collections. You will also foster positive relationships with clients and internal teams.
New "support" jobs delivered to your inbox
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As a Remote Customer Support Rep, you will manage and optimize the company’s accounts receivable processes, ensuring timely invoicing and collections. You will also foster positive relationships with clients and internal teams.
Technical Customer Support Representative (Tier 1)
RingCentral
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Full Time
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31 Weeks Ago
RingCentral
Provide technical support to RingCentral’s customers and troubleshoot and repair RingCentral’s solutions. Answer technical questions, solve problems, and handle customer inquiries with professionalism.
Digital Marketing & Client Support Assistant for a Digital Marketing Agency in Australia (Home Based Part Time)
Virtual Coworker
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Full Time
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31 Weeks Ago
Virtual Coworker
The Digital Marketing & Client Support Assistant will conduct weekly ads performance reporting and manage customer communications, including onboarding and sending service agreements. Additional responsibilities include setting up reporting dashboards and supporting the team with content uploads.
Customer Services Support Dispatch Operator (After Hours) - Remote 106 APPLICANTS
Siemens Healthineers
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Full Time
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31 Weeks Ago
Siemens Healthineers
You will be responsible for the end-to-end planning for the allocation and deployment of field resources while ensuring consistent delivery of customer commitments. This role requires navigating complex discussions with customers and managing capacity planning to meet cyclical demand.
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