xECM for Success Factors Consultant

Department: Delivery

Employment Type: Contract

Location: USA Remote

Reporting To: Director of Delivery

Description

• Employment type: Temporary contract 
• Contract Duration: 6 months 
• Work Schedule: Full-Time, Start ASAP 
• Work Location: USA Remote

Key Responsibilities

• Design and implement integrations between OpenText Extended ECM and SAP SuccessFactors, ensuring seamless data and content flow. 
• Configure and customize Extended ECM solutions to support document management, records management, archiving, and HR workflows. 
• Optimize SuccessFactors modules such as Employee Central, Recruiting, Onboarding, Performance & Goals, and Learning by linking them with ECM content. 
• Collaborate with cross-functional teams to map metadata and ensure consistency between HR data and content repositories. 
• Ensure compliance with regulations such as GDPR, HIPAA, and EEOC through robust content retention and security strategies. 
• Troubleshoot technical issues, develop tailored integration solutions, and deliver enhancements based on user feedback. 
• Lead or support implementation projects using SAP Activate, Agile, or similar methodologies. 
• Conduct workshops, gather business requirements, and provide training and support to HR and IT stakeholders. 
• Communicate technical solutions effectively to non-technical audiences, emphasizing HR and business impact. 

Skills, Knowledge and Expertise

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Human Resources Technology, or a related field. 
• Equivalent experience may be considered in lieu of a degree 

• OpenText Extended ECM Expertise 
  • In-depth knowledge of features such as document and records management, workflows, and content archiving. 
  • Experience with Content Server, Business Workspaces, and Archive Center. 
  • Ability to configure and customize ECM for HR use cases, especially in SuccessFactors environments. 
• SAP SuccessFactors Knowledge 
  • Proficiency with modules including Employee Central, Recruiting, Onboarding, Performance & Goals, and Learning. 
  • Familiarity with SuccessFactors data model, APIs (OData, SFAPI), and HR objects. 
  • Understanding of UI elements like People Profile and document embedding. 
• Integration Skills 
  • Hands-on experience integrating OpenText ECM with SuccessFactors via pre-built connectors or custom APIs. 
  • Proficient with SAP Integration Suite, MuleSoft, or Dell Boomi for middleware integration. 
  • Skilled in metadata mapping between HR systems and content platforms. 
• Document and Records Management 
  • Management of HR-related unstructured content (e.g., resumes, contracts, certifications). 
  • Familiarity with compliance frameworks and content lifecycle governance. 
• Programming and Scripting 
  • Working knowledge of JavaScript, Python, or Java for ECM customization and API interaction. 
  • Experience with OData query language and basic SQL for metadata and content queries. 
• Cloud and Deployment 
  • Understanding of cloud, hybrid, and on-premises deployment models for OpenText Extended ECM. 
  • Familiarity with SAP BTP services, including SAP Cloud Integration and Document Management. 

• HR Business Processes 
  • Deep understanding of recruitment, onboarding, performance management, and learning workflows. 
  • Insight into how integrated content supports and enhances these processes. 
• Business Process Optimization 
  • Ability to streamline HR operations by aligning structured data and unstructured content. 
  • Experience in automating approvals and reducing manual content handling. 

• Strong problem-solving skills to address integration and configuration challenges. 
• Excellent communication skills to work across HR, IT, and business teams. 
• Experience managing projects, including scope, timeline, and stakeholder coordination. 
• Client-facing consulting experience, including requirements gathering, stakeholder engagement, and user training. 

• Certifications in OpenText Extended ECM or SAP SuccessFactors (e.g., SAP Certified Associate – Employee Central). 
• Familiarity with related tools such as SAP Document Management Service or OpenText Documentum. 
• Experience in change management to support user adoption and organizational transformation. 
• Analytical mindset to monitor system usage, performance, and optimization opportunities. 

Benefits