Virtual Member Benefits Advisor

100% Remote | Work From Home | Full Training Provided

Build a Career That Makes a Difference

Are you searching for a career that offers purpose, flexibility, and unlimited growth potential?

At AO, we help working families access supplemental benefits and financial protection programs that provide security and peace of mind. As a Virtual Member Benefits Advisor, you'll have the opportunity to build meaningful relationships, educate clients on their options, and create a lasting impact—all while working from the comfort of your home.

No previous insurance experience? No problem. We invest in our people through comprehensive training, structured mentorship, and ongoing professional development. Since 2020, we've operated in a fully remote environment, giving our team the flexibility to build successful careers from anywhere in the United States.

About the Role

As a Virtual Member Benefits Advisor, you'll work directly with individuals and families through virtual consultations, helping them understand available benefit options and guiding them through every step of the process.

Connect with Clients Virtually

Meet with clients using Zoom and other virtual communication platforms to understand their goals and recommend personalized solutions.

Educate & Support Families

Develop expertise in supplemental benefits and financial protection programs while helping clients make informed decisions with confidence.

Build Long-Term Relationships

Deliver exceptional service by creating trust through professionalism, integrity, and consistent communication.

Continue Learning & Growing

Participate in ongoing coaching, leadership development, and training designed to help you build a successful long-term career.

Collaborate with a High-Performing Remote Team

Work alongside motivated professionals who value teamwork, accountability, and continuous improvement.

Why Join AO?

🏆 Award-Winning Workplace Culture

• Recognized among the Top 25 Happiest Companies to Work For

• Supportive, people-first culture focused on personal and professional growth

🛡️ Financial Strength & Stability

• Rated A+ (Superior) by A.M. Best

• Backed by decades of financial strength and industry leadership

🌎 Industry Leadership

• Trusted by millions of policyholders and families across North America

• Dedicated to serving working families through personalized benefit solutions

🏡 Flexible Remote Work

• 100% work-from-home opportunity

• Flexible scheduling that supports work-life balance

What We Offer

📚 Comprehensive Training & Mentorship

No experience necessary. Receive structured onboarding, ongoing coaching, and one-on-one mentorship from experienced leaders.

💰 Weekly Performance-Based Compensation

Earn competitive weekly pay with opportunities for additional bonuses based on performance.

🚀 Career Advancement

Advance into leadership and management through a proven performance-based promotion path.

❤️ Medical Reimbursement Program

Available to eligible representatives after meeting program requirements.

♾️ Long-Term Income Opportunities

Develop lasting client relationships that create ongoing earning potential.

✈️ Incentive Travel & Recognition

Top performers may qualify for:

• Company-sponsored incentive trips

• Leadership conferences

• Recognition events

• Professional development experiences

💻 Modern Technology

Access industry-leading virtual tools and systems designed to help you efficiently manage client relationships and grow your business.

Key Responsibilities

• Conduct virtual consultations with prospective and existing clients

• Answer questions and educate clients on available benefit options

• Present solutions clearly, ethically, and professionally

• Assist clients with applications and required documentation

• Maintain organized client records and follow-up communications

• Build long-term relationships through exceptional service

• Participate in ongoing training, coaching, and leadership development

Qualifications

We're looking for individuals who are:

• Excellent communicators with strong interpersonal skills

• Positive, coachable, and eager to learn

• Self-motivated with a strong work ethic

• Organized and comfortable working independently in a remote environment

• Passionate about helping others

Experience in customer service, sales, hospitality, healthcare, retail, education, call centers, or leadership is beneficial—but not required. We welcome motivated professionals from all backgrounds.

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be legally authorized to work in the United States

• Have access to a computer or laptop

• Maintain a reliable high-speed internet connection

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

Ready to Build a Meaningful Career?

If you're looking for a flexible remote opportunity where you can grow professionally, help families protect their futures, and build long-term success, we'd love to hear from you.

Apply today and begin your journey as a Virtual Member Benefits Advisor.

Help families. Grow your career. Build your future with AO.