Virtual Medical Assistant- Care Anywhere

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

Position Details

This is a 100% remote (virtual) Telemedicine position.

The scheduled work hours are 32 hours/week: Monday, Tuesday, Wednesday, Friday, 8:00 a.m. to 5:00 p.m. Pacific Time. To support this schedule, candidates must reside within the Pacific Time Zone at the time of hire.

Highlights of working at Marathon Health: 

• Competitive health benefits that start 1st of month after start date 
• 15 days of PTO plus paid holidays
• No out-of-pocket cost for scrubs 
• Pay Range: $21.00-25.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

About Us

At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years’ experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun.

About the Role 

This role is focused on coordinating and supporting virtual patient visits from start to finish. Responsibilities include contacting patients before appointments, verifying registration and insurance information, preparing charts, completing virtual intake, assisting patients with check-in and check-out, managing the virtual waiting room, launching Zoom visits, handing patients off to the provider, and scheduling follow-up appointments. The position does not involve hands-on clinical duties such as phlebotomy or point-of-care testing, but a basic understanding of clinical workflows is helpful. Success in this role requires strong communication skills, patience with technology, and the ability to troubleshoot virtual visit issues. The individual will work closely with a newly hired provider in a collaborative, team-based virtual environment, primarily supporting one another while providing virtual care to a large patient population with access to remote monitoring devices.

Essential Duties and Responsibilities 

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. 

• Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked 
• Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider 

• Take vitals, perform blood draws, give injections, bandage wounds, assist with procedures. Work with the contracted labs for additional tests 
• Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous or intradermal at the direction of and upon written order from the Provider 
• Partners with other members of the care team to develop individual patient plan of care including identifying and working to address gaps in care 

• Front desk duties, including: patient scheduling, medical record requests and abstraction, documentation, coordinate specialist visits, referrals, and other care outside of the clinic, check-in, check-out, etc.  
• Records accurate and pertinent data in the medical record according to documentation guidelines 
• Process test results and provide the patient with timely results via e-message, mail or phone as directed in written instructions by the Provider 
• Participates in outreach to patients to drive engagement among eligible patient groups 
• Maintains clinical and office supplies and equipment for treatments 

About You 

• Minimum of 1 year of experience working as a Medical Assistant, preferably in Primary Care. May vary based on clinic needs
• Graduation from a formal Medical Assistant program or other related program 
• National or state-specific MA certification or registration is required. (MA certification or registration is required for employment in States where certification/registration is required.)
• CPR/BLS certification required at time of start date 
• Phlebotomy experience is preferred

We are accepting applications for this position until a candidate has been selected.  To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

• Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. 
• Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
• Lifestyle: Paid time off for vacation, sick leave, and more.

For more information, visit our careers page.