Virtual Assistant

Cali Jewel is a growing, creative, and digitally focused brand dedicated to delivering an engaging experience to its customers and online community. As our business continues to grow, we are seeking a highly organized, dependable, and proactive Virtual Assistant to support our daily administrative and operational activities.

The ideal candidate is an excellent communicator who can manage multiple priorities, stay organized in a fast-paced remote environment, and handle confidential information with professionalism. This position offers an opportunity to work closely with management while contributing to the efficiency and continued growth of the Cali Jewel brand.

Position Overview

The Virtual Assistant will provide administrative, organizational, communication, and research support to management and other members of the team.

Responsibilities may include managing calendars, organizing files, responding to emails, conducting online research, preparing documents, coordinating meetings, maintaining spreadsheets, assisting with social media tasks, and helping with general business operations.

We are looking for someone who takes initiative rather than waiting to be told what to do. The successful candidate should be comfortable working independently, prioritizing competing tasks, meeting deadlines, and communicating progress clearly.

Key Responsibilities

Administrative Support

Manage and organize calendars, appointments, meetings, and reminders.

Schedule virtual meetings and coordinate availability with clients, vendors, and team members.

Prepare, format, and organize documents, presentations, reports, and spreadsheets.

Maintain digital files, folders, databases, and business records.

Perform data entry and keep information accurate and up to date.

Assist with preparing meeting agendas, notes, and follow-up tasks.

Track deadlines, projects, and important business activities.

Provide general administrative support to management and the wider team.

Email & Communication

Monitor and organize company email accounts as assigned.

Draft professional emails, responses, announcements, and follow-up messages.

Respond to routine inquiries and direct more complex matters to the appropriate team member.

Maintain professional communication with customers, vendors, partners, and business contacts.

Follow up on outstanding requests and ensure important communications receive timely attention.

Research & Organization

Conduct online research and gather relevant information for business projects.

Research potential vendors, services, products, events, and business opportunities.

Organize research findings into clear documents or spreadsheets.

Assist management with preparing summaries and basic reports.

Monitor relevant industry trends and provide useful information when requested.

Customer & Business Support

Assist with customer inquiries through email, messaging platforms, or other approved channels.

Help maintain customer records and contact information.

Support order, appointment, or inquiry tracking where applicable.

Follow established procedures when handling customer concerns.

Escalate sensitive or complex issues to management when necessary.

Maintain a professional, helpful, and positive tone in all customer interactions.

Social Media & Content Assistance

Assist with scheduling social-media posts and maintaining content calendars.

Help organize images, videos, captions, and other digital assets.

Conduct basic research for social-media content and campaigns.

Monitor notifications, comments, and messages when assigned.

Support the Social Media & Content Manager with administrative tasks.

Help track basic social-media activity and engagement information.

Project & Task Management

Assist with coordinating ongoing projects and assignments.

Maintain task lists and follow up on outstanding responsibilities.

Help ensure projects remain organized and deadlines are met.

Coordinate information between different members of the team.

Identify scheduling conflicts, missing information, or potential delays and communicate them promptly.

Take ownership of assigned tasks from beginning to completion.

Qualifications

Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, Customer Service Representative, Office Assistant, or similar role is preferred.

Excellent written and verbal communication skills.

Strong organizational and time-management abilities.

High level of attention to detail and accuracy.

Ability to manage multiple assignments and prioritize effectively.

Comfortable working independently in a remote environment.

Reliable internet connection and a suitable computer or mobile device.

Proficiency with Google Workspace or Microsoft Office.

Familiarity with tools such as Google Docs, Google Sheets, Microsoft Word, Excel, Zoom, Microsoft Teams, Slack, Trello, Asana, or similar platforms is beneficial.

Ability to learn new software and business systems quickly.

Professional approach to confidential and sensitive information.

Preferred Skills

Experience supporting a fashion, beauty, jewelry, lifestyle, e-commerce, marketing, or personal brand is a plus.

Candidates with experience in social media, customer service, content coordination, bookkeeping support, online research, or e-commerce administration are also encouraged to apply.

We are particularly interested in candidates who demonstrate initiative, reliability, professionalism, discretion, and a willingness to learn.

What We Offer

Fully remote working environment

Competitive U.S. compensation based on experience

Flexible working arrangements

Professional development opportunities

Supportive and collaborative team environment

Opportunity to work directly with company leadership

Opportunities for increased responsibility as the company grows

Compensation

Estimated Salary Range: $40,000–$60,000 per year, depending on experience, qualifications, responsibilities, and location.

Additional compensation or performance incentives may be available depending on the position and company policy.

How to Apply

Interested candidates should submit a current resume/CV and a brief introduction explaining their administrative experience, availability, and why they would be a strong fit for the Virtual Assistant position at Cali Jewel.

Applicants may also include examples of relevant work, such as organizational systems, administrative projects, customer-service experience, content coordination, or other professional accomplishments.

Cali Jewel values professionalism, reliability, confidentiality, creativity, clear communication, and respect. We encourage qualified candidates who are excited about remote work and supporting a growing brand to apply.

Join Cali Jewel and become an important part of the team as we continue to build, grow, and create meaningful experiences for our customers and community.