Vice President, Growth & Product Strategy

Role Mandate

The VP, Growth & Product Strategy will drive Kaseya’s Growth & Product Strategy work, bringing structure, analytical depth, customer insight, and clear recommendations to the company’s most important growth questions. This person will operate at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and go-to-market execution — driving the work personally today and scaling it into a broader capability over time. This is a full-time leadership role. 

Key Responsibilities

Develop customer-back growth strategy. Engage directly with MSP and Direct IT customers, field leaders, product teams, support, NPS, win/loss, and market research to build a clear view of customer needs, buying behavior, pain points, churn drivers, and expansion opportunities.

Frame the highest-value strategic questions. Bring structure to ambiguous business problems by defining the decision, building hypotheses, identifying the required evidence, and contributing to actionable recommendations for senior decision makers.

Translate insight into strategy and execution. Convert customer, product, market, and competitive insight into practical strategies that support near-term ARR growth while shaping Kaseya’s 2–5 year direction.

Create high-quality outputs. Produce clear, compelling memos, decks, decision documents, and operating narratives that support fast, well-informed decisions.

Operate with speed and ownership. Move quickly from problem definition to well-reasoned recommendations, iterate based on evidence, and maintain a high bar for analytical rigor and practical business impact.

Build and scale the capability. Do the work directly — the analysis, the customer engagement, the recommendations — and progressively build out the people, process, and operating model needed to turn Growth & Product Strategy into a durable, scaled function.

Ideal Candidate Profile

12+ years of experience in strategy consulting, corporate strategy, growth or product strategy, or a comparable senior strategic or operating leadership role, with a track record of owning ambiguous, high-stakes problems end to end.

Exceptional problem-framing, analytical, and synthesis skills; able to identify the real question, isolate the key drivers, and determine what evidence matters.

Strong customer orientation with firsthand experience using customer discovery, research, design thinking, experimentation, product data, or field insight to inform strategy.

Outstanding written and verbal communication skills, including the ability to create strong narratives, memos, and presentations with clarity and conviction.

High operating discipline, strong ownership mindset, and comfort operating as a hands-on individual driver today while building toward and leading a team over time, in a fast-paced, high-expectation environment where priorities move quickly and quality still matters.

Software, B2B SaaS, MSP, IT management, cybersecurity, or product-led growth experience is strongly preferred but not required.

What Success Looks Like

Draws a clear line from strategy work to ARR — every major recommendation ties to a specific near-term revenue or expansion opportunity, with the expected impact quantified.

Builds trust with senior leadership by bringing structure, rigor, and reliable analysis to the company’s most important growth questions.

Creates a repeatable approach for customer-back strategy work that matures into a durable Growth & Product Strategy operating model and the team to run it.

Produces recommendations that directly inform product priorities, GTM choices, customer segmentation, revenue opportunities, and investment decisions.

Balances speed with rigor, delivering useful recommendations quickly while continuing to sharpen the answer as additional evidence emerges.