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Hopesglobalgetaways

Vacation Consultant

Posted a month ago
0-2 years experience
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AI Summary

Consult with clients to understand their vacation goals and research suitable travel options including resorts, cruises, and tours. Coordinate all booking arrangements, maintain accurate client records, and provide ongoing support throughout the planning process.

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

We are looking for enthusiastic, organized individuals who enjoy helping people plan meaningful getaways. As a Remote Vacation Consultant, you will work with clients to understand what they want from their vacation and help them explore options that fit their interests, schedules, and budgets.

From relaxing resort stays and cruises to family adventures, couples escapes, tours, and international vacations, you will assist with a variety of leisure experiences. Your role will involve researching possibilities, presenting options, coordinating requested services, and staying connected with clients as their plans come together.

This is a flexible remote opportunity for individuals who are comfortable working independently and enjoy customer interaction, research, and organization. Previous travel experience is not required.

Your Role

  • Consult with clients to learn about their vacation goals, interests, preferred dates, and spending range
  • Explore destinations and vacation experiences that match individual requests
  • Research resorts, hotels, cruises, transportation, tours, excursions, and activities
  • Compare available choices and explain relevant features, inclusions, and booking requirements
  • Help clients select options that align with their priorities
  • Coordinate requested vacation arrangements through approved supplier resources
  • Review booking information and traveler details for completeness and accuracy
  • Organize confirmations, schedules, payment dates, and other important information
  • Maintain regular communication with clients as their vacation plans progress
  • Follow up on outstanding decisions, documentation, or required information
  • Provide assistance with routine adjustments and questions when needed
  • Maintain organized client files and accurate records
  • Continue developing destination and supplier knowledge through ongoing education

What You'll Have Access To

  • Work-from-home environment
  • Flexible scheduling options
  • Training and onboarding
  • Continued destination and supplier learning opportunities
  • Approved vacation-planning and booking resources
  • Industry-related discounts and perks
  • Incentive opportunities
  • Team support and educational resources
  • Opportunities to develop client relations, sales, and vacation-planning skills

What We're Looking For

  • Strong interpersonal and communication abilities
  • Helpful, professional, and client-focused attitude
  • Good research and problem-solving skills
  • Strong organization and attention to detail
  • Ability to manage multiple client requests and important deadlines
  • Comfortable working with email, online platforms, and digital tools
  • Ability to learn new booking systems and supplier resources
  • Reliable internet connection and access to an appropriate device
  • Self-motivated and comfortable managing responsibilities independently
  • Willingness to participate in required training and continued education
  • Must be at least 18 years of age
  • Must reside in and satisfy applicable eligibility requirements for the US, UK Australia, Spain, Mexico, or another qualifying region

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