V104C Medical Billing and Insurance Intake Specialist I

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Job Description:

The Medical Billing and Insurance Intake Specialist I role with Job Duck is essential to ensuring accurate insurance communication and timely authorization support within a fast-paced healthcare operations environment. In this position, you will manage insurance verification tasks, support utilization review processes, and maintain consistent follow up with insurance providers to move cases forward efficiently. This role is well suited for someone who is confident on the phone, highly organized, and focused on obtaining accurate information. You will collaborate closely with internal teams to verify patient and insurance details while helping ensure authorization requests are properly submitted and tracked. Individuals who are task-driven, patient, and interested in long-term growth within healthcare support services will thrive in this role.

• Monthly Compensation 1150 USD

Responsibilities include, but are not limited to:

• Confirm receipt of faxed documentation with insurance carriers

• Send medical bills and supporting documentation to insurance companies

• Contact insurance providers to supply required medical information

• Assist the utilization review team with insurance verification and follow up tasks

• Verify patient demographics, insurance ID numbers, and diagnosis codes

• Maintain accurate documentation within the ticketing system

• Initiate and track authorization related calls and requests

• Call insurance companies to check the status of authorization requests

Requirements:

•2-3 years of experience in an intake position

•Experience with insurance verification

•Comfortable making frequent outbound calls to insurance companies
•Ability to manage multiple authorization requests and follow-ups simultaneously
•Willingness to grow in the role and remain long-term
•Professional and confident phone presence
•Task-oriented and highly organized
•Patient and focused under pressure
•Self-motivated with the ability to work independently
•Detail-oriented with strong follow-through
•Ability to efficiently obtain required insurance information
•Willingness to learn and grow long-term in the role

Additional details:

• Time Zone: Pacific Standard Time (PST)
 

Software and Tools
•CRM ticketing system: HouseGap
•VOIP system: RingCentral
•Email platform: Google
•Documentation and collaboration: Google Docs
• VPN access required

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

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