UX/UI Designer - (Project-Based)

A product can be technically complete and still leave users confused, frustrated, or uncertain about what to do next. Our client is looking for an experienced UX/UI Designer who can look beyond visual polish and assess how well a complex digital product actually works for its users.

This is an opportunity to influence a product at a critical stage, identifying usability gaps, strengthening key journeys, and turning UX observations into practical improvements that can directly inform development and product acceptance.

Why This Opportunity Matters

Our client needs an independent UX perspective on the existing system before wider product acceptance. Your role will be to examine the product objectively, uncover friction and inconsistencies, and identify areas where the experience can be clearer, more intuitive, and more trustworthy.

This is not a full redesign assignment. Instead, you'll act as an independent UX audit layer, providing evidence-based findings and actionable recommendations that the product and development teams can use immediately.

Your work will help distinguish between features that simply function technically and experiences that genuinely work for the people using them.

About Our Client

Our client is currently evaluating and refining their system and is focused on ensuring that the product delivers a clear, consistent, and effective experience across its key user and administrative workflows.

The role offers the opportunity to work directly with an existing digital product, identify meaningful usability opportunities, and contribute to decisions that can shape the product before broader acceptance.

Requirements

You'll conduct a comprehensive UX/UI review of the product's most important journeys, including:

• User-facing experiences: onboarding, account and profile management, CV/resume handling, Job Vector setup, job discovery, matching and scoring, applications, wallet and service flows, and notifications.
• Admin experiences: navigation, task and application management, status visibility, proof and evidence handling, configuration, and overall operational usability.
• System-wide UX: information hierarchy, navigation, terminology, labels, forms, controls, feedback messages, interaction patterns, and consistency across screens and workflows.
• Critical states: empty, loading, error, success, confirmation, blocked/restricted, validation, and other states that can significantly affect user understanding and confidence.
• Responsive and mobile experiences: where relevant, including layout, navigation, readability, forms, interactions, and critical workflows on smaller screens.

Most importantly, you'll turn your observations into clear, actionable findings.

For each significant issue, you'll identify where it occurs, explain what the user experiences today, clarify why it creates a problem, describe what should happen instead, and assign an appropriate priority.

What You'll Deliver

Your review will result in a practical UX assessment that the product and development teams can act on.

Key deliverables include:

• A flow-by-flow UX/UI review of the primary user and administrative journeys
• A prioritized issue list categorized as Critical, Important, or Nice to Improve
• Annotated screenshots or visual examples clearly demonstrating identified issues
• Practical recommendations explaining what should change and why
• A concise summary of the highest-risk usability issues affecting user trust, task completion, clarity, and overall experience
• References to the relevant feature, milestone, or development task wherever possible

The quality of the review will be measured by its usefulness, not by the number of observations.

We don't need someone who simply says "this could be improved." We need someone who can clearly connect:

Screen/Flow → Current Experience → Problem → User Impact → Recommended Experience → Priority

What Makes You Successful

You'll thrive in this role if you:

• Have proven experience in UX/UI Design, Product Design, or UX Auditing
• Have a strong understanding of user-centered design and usability principles
• Know how to evaluate existing digital products rather than focusing only on creating new designs
• Can analyze complex, multi-step workflows from both the user's and the operational team's perspective
• Understand information architecture, interaction design, navigation, forms, and system feedback
• Can identify usability problems that may not be immediately visible through visual review alone
• Have experience creating annotated screenshots, UX audit reports, or similar documentation
• Are proficient with Figma and relevant UX/UI tools
• Have strong attention to detail and can identify inconsistencies across multiple product areas
• Can communicate UX issues and recommendations clearly to product and development stakeholders
  

Experience with SaaS platforms, marketplaces, recruitment platforms, or other workflow-heavy digital products will be particularly valuable. Experience working with development teams, external vendors, product-management tools such as ClickUp, and responsive/mobile UX is also beneficial.

Benefits

What's In It For You

This is an opportunity to work on a real, existing digital product where your analysis can directly influence product quality and development priorities.

Rather than designing in isolation, you'll have the opportunity to:

• Influence important product and usability decisions
• Identify issues before they reach wider users
• Work across both end-user and administrative experiences
• Collaborate with product and development stakeholders
• Turn UX analysis into tangible development actions
• Make a measurable contribution to product clarity, usability, and user trust

If you're a UX/UI professional who enjoys finding the problems others overlook, challenging assumptions, and translating user experience issues into practical solutions, this could be an excellent opportunity to make a meaningful impact.

If you're ready to look beyond how a product looks and evaluate how well it actually works, we'd like to see your portfolio and hear from you.