Dutch Speaking Booking Agent (Remote in Greece)

This work-from-home position is strictly open to individuals currently residing in Greece or those who are independently organizing their move to the country. We cannot process applications from candidates living abroad who do not have concrete plans to establish official working residency in Greece.

Role Overview We are seeking proactive, highly engaged candidates to represent a market-leading global brand in the digital travel sector. Operating in this capacity, you will serve as a key brand representative while enjoying the freedom of a fully virtual position based anywhere in Greece—from major metropolitan areas to peaceful islands.

This position extends far beyond basic customer care. As a remote travel coordinator, you will protect the brand's premium reputation by resolving detailed reservation challenges and delivering seamless, top-tier travel experiences. Serving as an essential link, you will combine technical precision with exceptional guest support.

Core Responsibilities & Daily Tasks In your daily routine as a Virtual Travel Coordinator, your duties will focus on:

• Multichannel Engagement: Handling incoming client communications via phone, email, and live messaging with fluid professionalism in fluent Dutch and fluent English.
• Complex Problem Resolution: Investigating and fixing detailed booking discrepancies and payment inquiries with patience and empathy.
• Travel Expertise: Staying informed on international travel regulations and internal software tools to offer accurate, high-level guidance to clients.
• Database Tracking: Documenting all client interactions thoroughly within the corporate CRM to maintain precise account histories.
• Performance Excellence: Reaching individual efficiency targets while teaming up with an international workforce to sustain top-grade service standards.

Desired Qualifications & Profile We look for self-motivated professionals who thrive in an autonomous, fast-paced digital environment.

Language Capabilities

• Dutch: Fluent (C2-level) command to ensure maximum client satisfaction.
• English: Fluent (B2-level or higher) proficiency for internal systems, training programs, and team communication.

Legal & Operational Setup

• Work Authorization: Full legal permission to live and work in Greece.
• Home Office Environment: A private, quiet workspace connected to reliable, high-speed internet.

Key Attributes

• Interpersonal Skills: Outstanding communication abilities paired with the composure required to navigate high-pressure customer situations smoothly.
• Self-Regulation: High personal discipline to manage daily tasks independently in a virtual setup.

Compensation, Benefits, & Career Path We provide a competitive compensation framework designed to reward performance and support long-term professional development:

• Base Pay: A specialized salary structure tailored for bilingual talent in Greece, incorporating the standard 14-month annual pay model.
• Monthly Incentives: Regular financial bonuses linked directly to exceeding service quality and operational benchmarks.
• Day-One Coverage: Comprehensive private health and life insurance policies active from your first day on the job.
• Hardware Supplied: A complete, high-grade remote work tech kit (including a corporate laptop) shipped directly to your home.
• Internal Progression: Defined career routes into supervisory, quality assurance, or training roles.

Relocation Support (Moving to Greece) For candidates relocating to Greece to take on this role, we offer full assistance for a smooth onboarding experience:

• Flight Covered: Full payment for your commercial flight to Greece.
• Temporary Lodging: 30 days of corporate-sponsored temporary housing to give you sufficient time to find long-term housing.
• Administrative Guidance: Direct aid with local administrative procedures, including step-by-step help obtaining your Greek tax ID (AFM) and social security credentials (AMKA).

Application Process Ready to take the next step in your virtual career with an industry-leading travel brand? Click Apply Now to submit your current resume in English. A recruitment representative will assess your profile and follow up to schedule an initial online interview.