Dutch Speaking Booking Agent (Remote in Greece)

This fully remote role is open exclusively to people currently living in Greece or those independently planning their relocation to the country. We cannot consider applications from candidates based abroad who lack concrete plans to establish permanent tax and working residency in Greece.

Role Summary We are searching for adaptable and enthusiastic professionals to represent a global leader in the digital travel space. In this position, you will act as a core brand ambassador while enjoying the flexibility of working entirely from home—be it from a major city, a mainland region, or an island—across Greece.

This position goes far beyond conventional customer care. As a remote travel coordinator, you will protect the brand's international standing by resolving complex reservation issues and delivering smooth, high-end travel experiences. You will serve as the essential link, pairing technical efficiency with exceptional guest care.

Core Duties & Daily Tasks As a Virtual Travel Coordinator, your daily activities will focus on:

• Multi-Channel Engagement: Managing incoming inquiries via phone, email, and live messaging with complete professionalism in fluent Dutch and fluent English.
• Complex Problem-Solving: Investigating and rectifying complicated booking disputes and account inquiries with patience and empathy.
• Travel Advisory: Staying informed on international travel guidelines and internal systems to offer precise, premium advice to clients.
• System Documentation: Logging every client interaction thoroughly within the CRM software to maintain accurate account histories.
• Performance Goals: Reaching personal productivity targets while partnering with an international team to sustain top-tier service standards.

Candidate Profile We seek self-motivated candidates who excel in a fast-paced, autonomous, digital workplace.

Language Capabilities

• Dutch: Fluent (C2-level) command to deliver superior client interactions.
• English: Fluent (B2-level or higher) proficiency for internal tools, onboarding programs, and team communication.

Legal & Setup Requirements

• Work Authorization: Full legal right to reside and be employed in Greece.
• Remote Workspace: A quiet, private home office with a fast, dependable internet connection.

Core Competencies

• Interpersonal Excellence: Outstanding communication capabilities paired with the composure needed to handle high-pressure customer situations gracefully.
• Self-Motivation: High personal discipline to manage daily duties independently in a virtual environment.

Compensation, Benefits, & Growth We offer an attractive package designed to reward performance and support ongoing career advancement:

• Base Salary: A specialized compensation structure tailored for bilingual talent in Greece, incorporating the local 14-month annual salary model.
• Performance Incentives: Monthly financial bonuses tied directly to exceeding service quality and operational benchmarks.
• Immediate Coverage: Comprehensive private health and life insurance plans active from your first day on the job.
• Equipment Supplied: A complete set of high-grade remote work hardware (including a company laptop) delivered directly to your home.
• Career Advancement: Clear progression routes into quality assurance, team management, or corporate instruction roles.

Relocation Support (Moving to Greece) For candidates relocating to Greece to take on this position, we offer full assistance for a seamless transition:

• Flight Covered: Full payment for your commercial airline ticket to Greece.
• Initial Housing: 30 days of corporate-sponsored temporary lodging to give you time to find long-term housing.
• Administrative Guidance: Direct aid with local administrative procedures, including guided help obtaining your Greek tax ID (AFM) and social security credentials (AMKA).

Application Process Ready to advance your virtual career with an industry-leading travel organization? Click Apply Now to submit your updated resume written in English. Our talent acquisition team will review your profile and follow up to set up an initial online interview.