Underwriting Support Specialist

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Position Overview

Under limited supervision, with priority to superior customer service, performs duties related to the processing of all new business underwriting activities including applications, ordering requirements, follow-up on all outstanding requirements and application correspondence as needed, ensuring quality, productivity standards and SLA goals are met. Assists with daily operational/administrative tasks, research and project-related work
 

Responsibilities

• Superior handling of support functions related to new business casework from one or more sources and/or underwriting lines of business within GARe, Agenium, Carrier workbenches or other 3rd party systems.

• Primary Activities include but not limited to the review and verification of PII information, retention search, application loading and preparing the file for Underwriter review utilizing all current and future alternative underwriting technology tools in accordance to distribution and department procedures.

• Comply with OFAC, MIB requirements along with all state and federal regulations including reporting, correspondence, plan F etc.

• Supporting client through 3rd party vendor systems by ordering and tracking age and amount requirements according to carrier guidelines.

• Generate all correspondence (Includes but not limited to decline, withdrawn, disability waiver letters and cancellations, etc) and timely communicate with carrier, underwriter, or other points of contact on requests, questions or other assistance as needed.

• Provides administrative support to Underwriting including but not limited to digital data retrieval tools, reconciliation, request tracking log, insured issues ensuring data privacy is maintained within RGA and/or Client administrative systems.

• Assists with research and project-related work.

• Maintains regular and predictable attendance.

Requirements

• H.S. Diploma or General Education Degree (GED)

• 2+ Years Experience as a Sr. New Business Processor

• Basic MS Word Skills

• Excellent oral and written communication and organization skills

• Intermediate investigative, analytical and problem solving skills

• Takes initiative and is accountable

• Must be flexible and adaptive to change

• Ability to multi-task and meet tight deadlines

• Ability to work well within a team environment

• Competent ability to comprehend and interpret insurance and contract documents

• Progress towards FLMI or other relevant professional accreditation

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.