Travel Experience Consultant

 Posted 22 days ago
     
⭐ 0-2 years experience
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AI Summary

Support clients in planning vacations by coordinating travel details, reservations, and tailored itineraries. Manage communication via phone and email while maintaining accurate client records and staying updated on travel offers.

Role Summary

We are looking for motivated and detail-focused individuals to join our expanding remote team as Travel Experience Consultants. In this role, you will support clients throughout their vacation planning journey by assisting with organizing travel details, coordinating reservations, and ensuring every stage of the process is handled with accuracy, care, and efficiency from start to finish.

This opportunity is well suited for individuals who enjoy helping others, staying organized, and delivering strong customer support in a flexible remote environment. No prior travel industry experience is required complete training, onboarding, and ongoing guidance are provided.

Primary Responsibilities

  • Work closely with clients to understand travel goals, preferences, and budget considerations
  • Assist in building and coordinating complete travel itineraries tailored to individual needs
  • Research travel options including hotels, flights, cruises, transportation, tours, and activities
  • Use approved booking systems and supplier platforms to review availability and support reservations
  • Provide timely updates regarding booking status, confirmations, and itinerary details
  • Communicate with clients through phone, email, and online messaging systems
  • Handle itinerary adjustments, reservation changes, and follow-up support requests
  • Maintain organized and accurate client records within internal systems
  • Stay informed on supplier updates, travel offers, and destination information
  • Participate in virtual onboarding, training sessions, and ongoing professional development

What We Offer

  • Fully remote position
  • Flexible scheduling options
  • Structured onboarding with step-by-step training support
  • Ongoing mentorship and skill development opportunities
  • Access to travel planning tools, supplier networks, and booking systems
  • Eligibility for travel-related incentives, discounts, and recognition programs
  • Supportive team environment with opportunities for growth and advancement

Required Qualifications

  • Strong communication skills (written and verbal)
  • Excellent attention to detail and organizational ability
  • Ability to manage multiple tasks independently in a remote setting
  • Comfortable using email, online systems, and basic computer tools
  • Reliable internet connection and professional communication habits
  • Positive, adaptable mindset with willingness to learn
  • Must be at least 18 years of age
  • Must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, or Spain

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