Travel Customer Service Representative

We are expanding our remote travel coordination team and seeking detail-oriented professionals to assist with itinerary coordination and client reservations.

As a Travel Customer Service Representative, you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment. Structured onboarding and ongoing team support are provided.

Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.

Key Responsibilities

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Communicate professionally via email, phone, and online chat.
• Research destinations, offers, and travel options to suit each clients needs and budget.
• Prepare personalised travel itineraries and simple proposals or quotes.
• Resolve booking questions and provide solutions quickly and efficiently.
• Maintain accurate client details and booking records.
• Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

What Were Looking For

• Excellent communication and interpersonal skills.
• Friendly, professional manner with strong attention to detail.
• Self-motivated, organised, and able to work independently.
• Confident using computers, email, and online tools.
• Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
• Previous experience in travel, hospitality, sales, or customer service is
  beneficial but not essential.

Technical Requirements

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.
• Quiet workspace suitable for client conversations.

What We Offer

• Fully remote work structure
• Flexible scheduling framework
• Structured training and ongoing support
• Collaborative team environment
• Access to industry-related travel benefits