Travel Consultant (Sabre)

About the Role

We are looking for an experienced, detail-oriented, and organised Travel Consultant to provide comprehensive travel planning, booking, and administrative support.

The successful candidate will be responsible for researching and preparing travel quotations, creating detailed itineraries, comparing flights and accommodation options, coordinating transfers and cruise arrangements, and handling travel-related documentation and financial administration.

This role requires someone with a strong understanding of the travel industry, experience using GDS and CRM platforms, and the ability to manage multiple travel arrangements while maintaining accuracy and excellent attention to detail.

Key Responsibilities

1. Travel Research & Booking

• Research and prepare flight quotations using GDS platforms, particularly Sabre.
• Source and compare hotel accommodation options based on specific client requirements.
• Obtain and compare airport transfer and ground transportation quotations.
• Research and prepare cruise quotations when required.
• Research travel insurance options and compare policy coverage, including existing and preferred providers.
• Ensure all travel options meet the client's specific requirements and preferences.

2. Travel Itinerary Management

• Create and update detailed travel itineraries using an itinerary builder.
• Organise flight, hotel, transfer, cruise, and other travel arrangements.
• Ensure all itinerary information, dates, prices, and booking details are accurate.
• Double-check travel arrangements and documentation before submission.

3. CRM & Travel Systems Management

• Manage client and booking information using the ResWorld CRM.
• Use GDS platforms, particularly Sabre, for flight research and booking support.
• Maintain accurate and updated client records and travel information.
• Follow established workflows and procedures for managing travel requests and bookings.

4. Administrative & Financial Support

• Prepare, organise, and manage receipts and invoices.
• Convert documents into PDF format and edit files when necessary.
• Maintain and update accounts payable and accounts receivable spreadsheets.
• Balance and reconcile payable and receivable records before submission.
• Organise financial documents and supporting records.
• Double-check figures, receipts, invoices, and financial documentation for accuracy.

5. General Administrative Support

• Maintain organised digital files and travel documentation.
• Keep client information, booking records, and workflows updated.
• Assist with other administrative tasks related to travel operations.
• Ensure tasks are completed accurately and within agreed deadlines.

Qualifications & Requirements

• Previous experience as a Travel Consultant, Travel Agent, or in a similar travel industry role.
• Experience using GDS platforms, particularly Sabre.
• Familiarity with travel CRM systems, preferably ResWorld.
• Experience preparing travel itineraries and travel quotations.
• Knowledge of flights, hotels, airport transfers, cruises, and travel insurance.
• Experience researching and comparing travel insurance policies.
• Basic bookkeeping or financial administration experience.
• Proficiency in Microsoft Excel and Google Sheets.
• Good working knowledge of Microsoft Office and Google Workspace.
• Experience using Microsoft Authenticator for multi-factor authentication (MFA) and secure access to work accounts.
• Experience converting, editing, and organising PDF documents.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• Ability to work independently, manage priorities, and meet deadlines.

Tools & Systems

The successful candidate should be familiar with or have experience using:

• Sabre GDS
• ResWorld CRM
• Travel itinerary builder platforms
• Microsoft Authenticator
• Microsoft Office (particularly Excel)
• Google Workspace (particularly Google Sheets)
• PDF editing and document management tools

Ideal Candidate

The ideal candidate is an experienced Travel Consultant who is proactive, resourceful, and highly organised. They should have a strong understanding of travel arrangements and booking processes, be confident researching and comparing travel options, and have excellent administrative and financial documentation skills.

They must be comfortable handling sensitive client and financial information, following established workflows, and managing multiple responsibilities with minimal supervision.

Someone who has previously supported a travel agency, travel consultant, or independent travel professional would be an excellent fit.